MyLifeline Panic Buttons

Offer your customers the peace of mind that they can call for help wherever they are. Pressing the panic button on the device will send a notification to your control room and SMS messages to the customer's nominated emergency contacts.

Cloud Platform

We provide a cloud web based emergency platform that integrates a range of panic buttons. Our platform is available to security providers, emergency services and security estates.

Software as a Service

No complicated setup or expensive hardware needed. You only need a browser to access the control room software.

API and WEBHOOKS

Our platform provides an API as well as WebHooks that can be sent to your system.

99.999% uptime guaranteed

We guarantee a 99.999% uptime service level of the platform. Our Panic Buttons are dependent on cellular networks and therefore we cannot guarantee any uptime on the device itself.

Emergency Workflow

A built-in workflow for your operators to manage the emergency, with reports on time-to-first-response and other key performance indicators.

Emergency Location

The panic button will send an estimated GPS location for your responders to locate the position of the emergency

Customer Management

Manage your customer information like name, address, medical and allergy conditions, emergency contacts and notes.

Customer Profile

Provide your customer with their own profile to login and update their details.

Emergency SMS

The platform will notify up to 5 emergency contacts via SMS including a map to the estimated GPS location of the distress signal.

White Label

Speak to us to white-label your site to fit your brand.

Two-way communication

Our range of panic buttons works like to a cellular phone and enables your customer to communicate with the control room operator from the panic button device.

How it works

1. Wearable

You provide your customer with one of our integrated Panic Buttons that works anywhere a cellular connection is available.

2. Panic

In the event of a sudden emergency, your customer can activate a distress signal by pressing a button on the Panic Button. A distress signal can also be activated if the device detects that the person fell down.

3. Control Room

Your control room will receive the estimated GPS location on a map on our Emergency Platform. The operator can then call the person directly on the Panic device to establish the severity of the situation. A workflow built-into the platform can guide the operator how to proceed.

4. Emergency Contacts

The customer can load up to 5 emergency contacts onto their profile which in the event of an emergency will send SMS messages to each contact including their estimated GPS location. The 5 emergency contacts will also be available as part of the workflow for the control room operator to make contact to anyone that might be be able to respond.

What you will need

1. Computer

A computer that can run a modern browser like Chrome. Your computer can run any operating system that is able to run a modern browser.

2. Internet

A stable and reliable internet connection, like Fibre. A backup internet connection is advisable in the event that your Fibre connection lose connectivity.

3. Speakers

Loud speakers that will alert your operators of the distress signal. The platform will sound an alarm when a signal is received and will also sound an alarm whenever there is no connection to the internet.

Eview 05

The EV05 Panic Button is wrist watch with step-counter, heart-rate monitor and screen to show date, time and battery levels. This device works on 2G/3G/4G networks where available.

FeatureDescription
WaterproofIP67 rated
ScreenTouch screen, Time, Date, Steps and HR
BatteryNeeds to be charged daily
SIMNano - 2G/4G cellular network
Fall DetectionYes
Step CounterYes
Heart-rate MonitorYes

Eview 07

The EV07 Panic Button is a pendant that can be worn around your neck or keys. Accessories that can be bought separately includes wrist strap, belt clip and docking station with panic button docking station. This device will work on any 2G/3G/4G networks where available.

FeatureDescription
WaterproofIP67 rated
ScreenNo screen
BatteryNeeds to be charged daily
SIMNano - 2G/4G cellular network
Fall DetectionYes
Step CounterNo
Heart-rate MonitorNo

ReachFar 45

The RF45-CAT4 4G Pendant device is a versatile and easy to use pendant device. It can be worn as a wrist watch or pendant. The LCD screen conveniently shows time, battery life and network strength along with the ability to hear the time when the button is pressed.

FeatureDescription
WaterproofIP67 rated
ScreenLCD, Time, Date, Signal, Battery
BatteryNeeds to be charged daily
SIMNano - 3G/4G cellular network
Fall DetectionYes
Step CounterNo
Heart-rate MonitorNo

ReachFar 48

The RRF48-CAT4 wrist device features Fall Detection Alert as well as the standard panic escalation functionality. The device boasts a 1 000 mA battery and provide the user voice prompt feedback.

FeatureDescription
WaterproofIP67 rated
ScreenNo screen
BatteryNeeds to be charged daily
SIMNano - 3G/4G cellular network
Fall DetectionYes
Step CounterNo
Heart-rate MonitorNo

BlueIdea 07

The BI07 Panic Button is a low cost entry level pendant that can be worn around your neck or keys. This is a 2G device and will only work where 2G networks are available.

FeatureDescription
WaterproofIP67 rated
ScreenNo screen
BatteryNeeds to be charged daily
SIMNano - 3G/4G cellular network
Fall DetectionNo
Step CounterNo
Heart-rate MonitorNo

Become a Partner

Apply today to become a partner and provide to your customers a panic button integrated to your control room.

Who we are

MyLifeline is a Cloud web based Emergency Platform founded in 2015. We have a range of panic buttons integrated into our platform. MyLifeline was the first company to provide a wearable panic device to the South African market and won the Santam Security Innovation award in 2018.

Let's chat

Together we can save lives

Let us help you, help you customers to have peace of mind that someone will come to help.

sales@mylifeline.io